FAQs?

Q: I bought a yearbook, but my child did not receive one?

A: If you purchased a yearbook on www.Balfour.com, please locate your email receipt and send an email to dcesyearbookpta@gmail.com, attaching a copy of your email receipt. Let us know your student did not receive the book.  If you purchased a Spirit Membership and did not receive a yearbook, please send us an email at the above noted email. A Yearbook Committee Member / the PTA President will follow up on your email.

Q: My child was in a club during the year, but I don’t see his/her Club photo captured in the yearbook?

A: Only clubs sponsored by DCES teachers are included in the yearbook. DCES does not include clubs run by third party companies, this includes Chess, Challenge Island, Golf/Tennis, etc.

Q: My child was a Voyager of the Month this year, but his/her picture isn’t included. My child’s class went on a field trip, but those pictures weren’t captured either. What happened?

A: The events may likely have occurred after our school yearbook deadline, so these events could not be included in the book.